It’s the first one that Microsoft goes by when it comes to deciding what money you get back or if you need to pay for an extra month. To cancel, select Manage, next to the subscription and then Cancel Subscription. Hit the RB shoulder button to access the account tab. You can manage and check the status of your Xbox Game Pass or Microsoft Solitaire Collection Premium subscription at any time by signing into your Microsoft account here. Cancelling after the first 30 days means you’ll still be charged for the full period in question.Īlso beware of any potential difference there might be between your renewal date and your billing date. Press the Xbox button on your controller form your home screen. Note the ‘initial’ in that promise - if you’re on a recurring subscription, you can only get a refund if you cancel during the very first month. This page has a complete list of available services for your Microsoft Account. 2 Access Your Subscriptions List Navigate to Services & Subscriptions. If you cancel Xbox Game Pass or Xbox Live within 30 days of the initial purchase, you can get your money back. 1 Log in to Your Microsoft Account In a browser window, log in to your Microsoft account and access your account settings. You’ll then get an email as proof you’ve cancelled. Choose ‘Change’, and then “Turn off recurrent billing’. If you want to turn off auto-renew, then you can do so in a similar fashion.
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